Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Behavioral Health Optimization Program (BHOP)

The Behavioral Health Optimization Program offers services to active duty and dependents to include care for smoking sensation, weight management, pain and chronic diseases, depression, anxiety and stress, initial post-traumatic stress disorder screening, initial alcohol dependence screening, grief and relationship counseling, and sleep hygiene.

Contact Us

Location

Building 364, First Floor

Hours

Monday, Tuesday, Thursday, and Friday, 7:30 a.m. to 4:30 p.m.
Wednesday, 7:30 a.m. to 12 p.m.

Phone

843-963-6880

Fax

843-963-6589

Don't forget to keep your family's information up to date in DEERS!