Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Driving Directions

From Dorchester Gate

  1. Continue east on Hill Boulevard until you reach the intersection of Hill and Arthur Avenue.
  2. We are located on the northeast corner of this intersection.

From from Aviation Avenue

  1. Continue south on Arthur Avenue until you reach the intersection of Arthur and Hill Boulevard.
  2. We are located on the northeast corner of this intersection.
  3. We are located in Building 364.
Don't forget to keep your family's information up to date in DEERS!