Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Lab Tests & Radiology

Lab results are available on the MHS Genesis Portal. Please speak to your provider if you have questions about your lab results. 

Please note that some lab results are not immediately available on the MHS Genesis Patient portal.  Results are typically available 48-72 hrs after they have been completed.

Contact Us

Hours

Monday to Friday 7:30 a.m. – 4:30 p.m.

Closed every third Wednesday of the month
Don't forget to keep your family's information up to date in DEERS!