Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Alcohol and Drug Abuse Prevention and Treatment (ADAPT)

ADAPT provides comprehensive services to active duty individuals who are experiencing problems related to substance abuse or misuse. ADAPT offers assessment, intervention, education, prevention, outreach, and rehabilitative services as needed. ADAPT also offers Department of Defense employees’ one-time assessments with referral resources if further care is required or requested. Information and referral resources are also offered to dependents and retirees.

Contact Us

Location

1000 Hill Boulevard

Hours

Monday, Tuesday, Thursday, and Friday, 7:30 a.m. to 4:30 p.m.
Wednesday, 7:30 a.m. to 12 p.m.

Phone

843-963-6852

Don't forget to keep your family's information up to date in DEERS!